Troubleshooting the YI Camera Offline Issue!
Like any other networking device, the YI smart security cameras also pose certain issues, despite their excellent capabilities. Most of the YI camera users come across the YI camera offline error while using their devices. However, without fixing this issue, you won’t be able to access your networking device.
Therefore, if you are also facing the same issue, then, you must stay on this page. This guide helps you to understand and troubleshoot the YI Home camera offline issue completely. Additionally, this guide provides you with some other necessary details about this issue. So, hold your horses here, and read this guide!
Why is My YI Camera Offline Issue Occurs?
Mainly, there are certain reasons leading to the YI camera keeps going offline issue. However, to troubleshoot this issue, you need to identify its underlying causes. So, here are some of them:
- Unstable internet connection
- Network barriers
- Insufficient power supply
- Weak wifi signals
- Technical glitches and bugs
- Cameras are far away from the router
- Improper cable configuration, etc.
How to Fix the YI Camera Offline Error?
Now, you have identified the common causes behind the YI Home camera offline issue. Therefore, you must find suitable troubleshooting methods to fix this issue. This section outlines some effective and proven troubleshooting tips to fix this issue:
- Most importantly, ensure that you have a stable internet connection when accessing and configuring your camera.
- If you are constantly facing the YI camera offline issue, then use the ethernet cables to stabilize it.
- Confirm that you have powered on the camera.
- Further, inspect the power supply and make sure the YI camera has a sufficient power supply.
- Immediately discard and replace the faulty, damaged, and burn power cords, and adapters.
- Additionally, check the cable configuration and connect them securely at the device ends and to the power sockets.
- Moreover, eliminates network barriers such as glasses, electromagnetic devices, cemented walls, etc. placed near the camera and wifi router.
- Ascertain that your wifi router and camera are placed near to each other.
- If you are repositioning your wifi router, then place it in a shady and ventilated area.
- Most importantly, power cycle your networking device if your YI camera is offline.
- Additionally, it helps to fix the technical glitches and bugs.
- Also, fix the browser and app issues to get rid of this issue.
- Verify that you are connecting the YI camera to the recommended 2.4 GHz wifi network because it doesn’t support 5 GHz.
- If you are facing issues from the ISP side, then, contact your network providers immediately.
- Check the available firmware updates on your device and download the recent firmware versions.
- If you still fail to fix this issue, then factory reset your camera. For that, find the reset button, press it using a small pin, and hold it for a few seconds till the yellow lights turn on. Now, release this button when you hear the ‘Reset is successful’ voice.
All in all, this brief blog post is an efficient and informative source to know about the YI Camera Offline issue in detail. In addition, you have now identified the key reasons and troubleshooting tips to eradicate this issue.